The Four Features that Matters For a Salon Booking Software
If you operate a salon business, then you know that time is precious for the customer. Despite the lengthy conversations done at salons, the customers do not have all the time to be there. They want to be served in time and want to be served professionally. There is something that you can do to improve the management of your small business. Serving in a creative business where the customer can get a unique set of services gives satisfaction to the customer. A salon booking software is a great tool that brings host of advantages for your business. Here are four things that warrant your attention if you are to get the best software.
The first feature is the online booking capacity. How do you receive customers? Is it through the telephone call or just walk in? The online booking software for the salon allows your customer to place an appointment from home. They will, therefore, arrive at the salon in the right time when you have spared the time for them. In the meantime, they can do a proper selection of the haircut they find best for them. They will do the cut selection on the software user interface.
Another great asset for the salon booking software is the customer management tool. As far as the customer’s relationship is considered, this tool is very important. IPerhaps, you know your customers very well. There is, however, need to go beyond knowing them. Build long term relationship where you make them feel valued. When a customer has an anniversary, you can send a congrats message. Follow the calendar and send them happy holiday messages. It will allow you to have loyalty reward system for the frequent customer. If you have not seen a customer for a long time, you can send a coupon message to bring them back.
The health status of your business deserves a thought. As such, you need a salon booking software that feature the reports and data analysis tools This tool gives you real time data on the financial standings of the business. It helps you to see the cost of purchasing some stock and promotions and the value you get from the stock and promotions. you are also able to see the time you take a specific hairstyle.
The inventory management module is set to give you real time statistics on the stock. You will be notified when the stocks reaches the reorder level and you can take the right action. This avoids a scenario where you run out of stock and cause frustrations to the customer when you cannot service them because stock is over.